Privacy policy

At Merkine, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment information.
  • Account Information: Login credentials if you create an account on our website.
  • Order Information: Details of the products you purchase, shipping preferences, and order history.
  • Website Usage Data: IP address, browser type, pages visited, and other analytics to improve user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and payment.
  • Communicate with you about your orders, promotions, or updates.
  • Improve our website, products, and services.
  • Protect against fraud and ensure secure transactions.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. Information may be shared only with:

  • Service providers for payment processing, shipping, and order fulfillment.
  • Legal authorities if required by law or to prevent fraud.
  • Analytics providers to understand website usage and improve our services.

4. Cookies and Tracking

We may use cookies, pixels, and other tracking technologies to:

  • Enhance your shopping experience.
  • Analyze website traffic and performance.
  • Deliver personalized content and advertisements.

You can adjust your browser settings to refuse cookies, but some website features may not function properly.

5. Data Security

We implement industry-standard security measures, including Secure Socket Layer (SSL) encryption, to protect your personal and financial information.

All sensitive data, such as payment details, is processed securely through trusted third-party payment providers.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request the deletion of your personal data.
  • Opt-out of marketing communications at any time.

To exercise these rights, please contact our support team.

7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review periodically to stay informed.

9. Contact Us

If you have any questions or concerns about your privacy, please contact us:

📧 Email: support@merkine.shop
📞 Phone: +1 (315) 202-9675

📍 Business Address:
244 5th Ave
New York, NY 10001
United States

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (Eastern Time – EST)