Terms of service

Welcome to Merkine! By accessing or using our website, products, or services, you agree to comply with these Terms of Service. Please read them carefully before making a purchase.

1. General

  • Merkine operates as a USA-based online store offering men’s fashion, accessories, or pet products (depending on your store niche).
  • By using our site, you confirm that you are at least 18 years old or have parental/guardian consent.
  • We reserve the right to modify these Terms of Service at any time. Updates will be posted on this page.

2. Account Registration

  • Some services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate and up-to-date information when creating an account.
  • Any activity on your account is your responsibility.

3. Orders and Payment

  • All orders are subject to acceptance and availability.
  • By placing an order, you agree to pay all applicable fees and charges.
  • We accept payments via trusted payment methods (Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shop Pay, UnionPay where available).
  • Merkine uses secure payment processing, but we are not responsible for issues arising from your bank or payment provider.

4. Shipping and Delivery

  • Please refer to our Shipping Policy for details regarding shipping times, costs, carriers, and delivery estimates.
  • Delivery times are estimates and may vary due to unforeseen circumstances (weather, carrier delays, holidays).
  • Customers are responsible for providing accurate shipping information.

5. Returns and Refunds

  • Returns and refunds are handled according to our Return & Refund Policy.
  • Customers are responsible for following the instructions provided for returns, exchanges, and refunds.

6. Product Information

  • We make every effort to provide accurate product descriptions, images, and pricing.
  • Merkine is not liable for typographical errors, inaccuracies, or omissions.
  • Product availability is subject to change without notice.

7. Intellectual Property

  • All content on the Merkine website, including text, graphics, logos, images, and software, is owned by Merkine or its licensors.
  • You may not reproduce, distribute, or use any content without written permission.

8. Limitation of Liability

  • Merkine is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability for any claims related to purchases is limited to the purchase price of the product(s) in question.

9. Governing Law

  • These Terms of Service are governed by the laws of the United States.
  • Any disputes arising from your use of Merkine will be resolved in state or federal courts located in New York, NY.

10. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

📧 Email: support@merkine.shop
📞 Phone: +1 (315) 202-9675

📍 Business Address:
244 5th Ave
New York, NY 10001
United States

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (Eastern Time – EST)